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Security

Security & Privacy
 

Privacy Policy
Our Commitment to Privacy
Effective [08/10/01]

Fantasy Styles values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Fantasy Styles recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances. For more information, click here.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, click here to contact Fantasy Styles customer service via email , call us at (770) 913-3993 or write us at Fantasy Styles, 1040 Crown Pointe Parkway, Suite425, Atlanta, GA 30338.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

Frequently Asked Questions:


What kind of information does Fantasy Styles collect?
How does Fantasy Styles use my information?
Does Fantasy Styles share my information with third parties?
How do I access my information? How do I update or delete my information?
How do I remove my information from email, phone and postal mailing lists?
What are cookies? How does Fantasy Styles use cookies on its site?
What about links to other Web sites and services?

How does Fantasy Styles make sure my credit card information is secure?

 

What kind of information does Fantasy Styles collect?

We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, sign up with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online. We may acquire from third parties customer names and mailing addresses for select postal mailings.
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How does Fantasy Styles use my information?

When you make a purchase from Fantasy Styles, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. When you sign up with Fantasy Styles or participate in a contest or promotion (online, over the phone) you may choose whether or not you would like to receive emails from us regarding our products, services, contests, and promotions. From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

To serve you better, we may use information you give us online and your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you.
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Does Fantasy Styles Online share my information with third parties?

We contract with third parties to assist us in maintaining and managing our customer information to fulfill promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information.

In addition, when we team up with another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.

When we offer contests and promotions, or join with other companies to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us and any company offering the contest or promotion to notify winners or to fulfill promotional obligations.

If, prior to participating in a contest or promotion, you opted not to receive information from us, you may still receive information from or about Fantasy Styles in connection with the contest or promotion if you choose to participate in it. You may opt not to participate in these contests or promotions if you do not want to receive information about Fantasy Styles or share your information with us and the other companies sponsoring those contests or promotions.

We may occasionally participate in scrip, loyalty and other similar programs. Scrip programs allow you to instruct Fantasy Styles to divert a percentage of the amount you spend to participating  non-profit organizations. Loyalty programs allow you to earn "points" on purchases at Fantasy Styles, which you may then use toward certain rewards offered by the loyalty programs in which you participate. If you choose to participate in any scrip, loyalty or other similar program in which Fantasy Styles  is a participating vendor, the company administering the scrip, loyalty or other similar program (collectively, the "scrip company") will or should ask for your consent to have Fantasy Styles or our credit card processor(s) share with the scrip company information regarding your Fantasy Styles purchases. This information will include your credit card number and the date and amount of your purchase, and may include your name. We will provide this information to the scrip company only as you have authorized us to do so. The scrip company may also share this information with the organizations you have chosen to receive a percentage of or information regarding your Fantasy Styles. Many scrip companies have their own privacy policies that may differ from ours. You should review these policies carefully, as we have no control over them.

We also may share aggregate, non-personally identifiable information about you, (such as age, gender, and types of products purchased) with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.
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How do I access my information? How do I change or delete my information?

To access your information online, simply click "account" tab in the Fantasy Styles Store, sign in, then choose the appropriate section in "Account Services" to review, edit, or delete your personal information. If at any time you would like us to update your personal information or remove you from our email or postal mailing lists, feel free to contact us by calling (770) 913-3993 or by contacting us customer service via email . Please be sure to include your email address, full name and password.
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How do I remove my information from email, phone, and postal mailing lists?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email or calling us at (770) 913-3993.

You can automatically remove yourself from our mailing list, because administrative requests are processed automatically.  To unsubscribe and stop receiving future messages, send blank email to mailinglist-unsubscribe@fantasystyles.com.  You will receive a confirmation email, showing that you wish to be removed from the mailing list.  If you agree, please follow the instructions contained in the email.

Please note that such requests may take up to 6-8 weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honor your request. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
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What are cookies? How does Fantasy Styles use cookies on its site?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. When you visit Fantasy Styles, your cookie helps us keep track of your order as you shop at our site. If you are a signed up customer, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you sign up with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not signed up with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.
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What about links to other Web sites and services?

Fantasy Styles may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

If you have any questions about our privacy policy, you can contact Fantasy Styles customer service via email, call us at (770) 913-3993 or write us at Fantasy Styles, 1040 Crown Pointe Parkway, Suite 425, Atlanta, GA 30338.
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Credit Card Safeguard

Our Security Safeguard
At Fantasy Styles we don't just stand behind our merchandise. We also do our best to provide a safe and convenient online shopping experience.

That means we safeguard the integrity of our customers' credit card information. If your credit card or debit card ("credit card") is used in an unauthorized manner on our site (as determined by your credit card company), we will cover whatever amount your credit card company doesn't – up to $50.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at (770) 913-3993. Our Customer Service representatives are available between 10-4 Eastern Standard Time (EST), Monday thru Friday.  You can place the order and we will call you to get your credit card information.

Credit Card Safety
Protecting the safety of your credit card information is important to us.

We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.

SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

If someone steals your credit card information or uses your credit card in an unauthorized manner on our site (as determined by your credit card company) – through no fault of your own – we'll cover up to $50 of the charges your credit card company doesn't. What's more, we'll do what we can to make the whole process as hassle-free as can be.

What about my bank or credit card company?
Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well. If your bank does hold you liable for any amount up to $50, Fantasy Styles will cover the liability imposed on you, up to $50. Fantasy Styles will cover this amount only if the unauthorized use of your credit card occurred at Fantasy Styles and through no fault of your own.

Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.

How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal financial information, look at the lower right-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders at Fantasy Styles. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at (770) 913-3993.
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Cookies
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. When you visit Gap Online, your cookie helps us keep track of your order as you shop at our site. If you are a signed up customer, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you sign up with or order from us, we use cookies to monitor and maintain information about your use of our site. If you have not signed up with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.

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